While buying, make sure you are surfing the correct website: if you are in Hungary but are browsing IMPERIAL ITALY you will not be able to complete the order. In this case you should select IMPERIAL HUNGARY in the footer.
Your order will be packaged and handed over to the courier within 3-5 working days after receiving the order confirmation via email.
During sales periods and promotions, delivery times may be longer than usual.
The delivery will be made approximately 5-7 working days after the finalisation of the order . UPS is Imperial 's courier of choice.
We ask you to check that the delivery address is correct: it won't be possible to modify it once the order is completed, unless you contact the courier (UPS) directly.
You will be sent your "tracking number" by email. With that, you can verify the status of your shipping with UPS.
You will be able to check on your order status from "My orders", in the "My account" section of Imperial 's website, once you have logged in with your username and password.

If you are not satisfied with your order, you can return any product you purchased within 14 days of delivery of the parcel. Returning a product is simple: You can choose the courier that you prefer and send back your purchase to the following address:
IMPERIAL FASHION SPA Via dei Setaioli - Imperial Lab c /o Center Gross - 40050 Funo di Argelato (Bologna)
We suggest you to reuse the original packaging (if intact) and simply replace the old label with the new one.