Customer Service

Welcome to Imperial 's customer service, the one and only official Imperial  online store. 
In this area of our website you will find everything you need to know, from solutions to practical issues to answers for legal questions. 
We can provide you with information on any matter related to orders, deliveries and returns.

If you can't find what you are looking for, or if you have very specific questions, you can either call us, Monday to Friday (from 8.30 am to 05.30 pm, not available on public holidays) at the following phone number:

+39 051.0228090

or write to us at the following email address:

customercare@imperialfashion.com

We do our best to answer emails within 24 working hours, Monday to Friday, 9.00 am to 06.00 pm, except on public holidays.